Frequently Asked Questions . . .
1. How do I book?
The preferred method is by telephoning us, alternatively you can send an email or SMS text message. All of which can be found on the Contact Details page.
2. How much notice do I need to give for a booking?
You can book anytime between 7:00am & 7:00pm 7 days a week, however bookings get very busy so please book as early as possible to avoid disappointment. Alternatively you can contact us on the day as we may have availability.
Late night collection and overnight hire are also available on request with all bouncy castle hires in Leeds, bouncy castle hire Wakefield, Bouncy castle Hire York and Bouncy castle hire across the entire UK.
3. How much does it cost?
Please see the inflatable's list in the Bouncy castle hire Leeds or Rodeo Bull hire Leeds sections. all items vary in price but are clearly displayed on our website. This is due to the different purchase costs and verying degrees of ware and tear that is likely to occur.
4. What do the prices include?
All bouncy castle booking prices include local delivery, a small charge may need to be charged for out of area deliveries, (please Contact Us for delivery rates). You will also receive everything needed to inflate the castle, which will be carried out by us at no extra charge. This includes a blower, extension cable, set up, inflation and collection. No Hidden Extra’s.
5. When are your bouncy castles available?
Our castles are available 7 days a week all year round including Bank Holidays.
6. How long do I get the equipment for?
Most parties are in the afternoon and so we will deliver and set up your castle between 8:00am and 8:00pm, we will then come and take the castle away after your party has finished usually from 6 pm onwards although collection & drop off times can be arranged to suit , Overnight Hire & Late collection is available our flexible terms mean we have become the most reliable and popular company to supply bouncy castle hire Leeds, bouncy castle hire Wakefield, Bouncy castle hire Huddersfield, Bouncy castle hire York and the rest of the UK
7. Do you hire overnight?
Yea, overnight hire is fine, simply click yes when completing the booking form online or mention it to me when ordering over the phone. Please feel free to Contact Us or visit our Special Offers section for details.
8. Do I have to pay a deposit?
No deposit is required for any of our items ensuring that we are the most trusted company to supply bouncy castle hire Leeds, bouncy castle hire Wakefield, Bouncy castle hire Huddersfield, Bouncy castle hire York and the rest of the UK
9. How do I pay?
Most people choose to pay cash on delivery, we now accept credit card payments via PayPal payments and cheque payments need to be received in sufficient time for funds to clear before the booking date see Payment Methods for further details.
10. What if I need to cancel?
You can cancel at anytime, all we ask is that you give us as much notice as possible to save unnecessary loading etc. Please take a look at our cancellation policy if you get a chance.
11. What if it rains?
We at Funbounce have a unique rain policy in that if your brave enough to have it then were brave enough to deliver it as who are we to cancel your party!! However it is advised that castles are switched off in adverse & wet conditions due to safety reasons as described in our health & safety section
12. Can the bouncy castle be set up on a slope?
It is advised that bouncy castles should be set up on as even ground as possible, However slight slopes may be possible subject to us an adequate description of the site beforehand, you will need to discuss this prior to the booking.
13. How long does it take to set up/inflate/deflate/pack up the inflatable?
The average bouncy castles take approx 15 minutes to set up and 20 minutes to pack up. However this is only an estimate, times may vary depending on which castle you hire.
14. How much space is needed?
See specific inflatable's for more adequate space requirements However it is advised that a space of 3 feet is left clear at the front and rear of castle and 3 feet either side this is to allow access and the blower at rear. Please make sure all garden items such as garden toys, swings, slides, patio furniture, rubbish etc. are removed from the area where the castle is to be sited also see Safety Guide for further details